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Posted By: gregdevice
Total Posts: 2
Joined Date: Jul 30, 2018
Hi, The J-Business Directory extension I just purchased installs just fine. I can navigate and use the administration fine. However, it creates a 500 internal server error on the front end. Nothing I adjust so far seems to fix this. Only uninstalling the entire extension fixes this issue.

Joomla version 3.6.5
PHP version 5.6.32

Thanks
Posted : Jul 30, 2018
Posted By: Greg Ramage
Total Posts: 2
Joined Date: Jul 30, 2018

Here is the error using error reporting. All pages show the same error: Fatal error: Class 'JComponentRouterRulesMenu' not found in /home5/certifm8/public_html/dev/components/com_jbusinessdirectory/router.php on line 67

Posted : Jul 31, 2018
Posted By: George Bara
Total Posts: 1293
Joined Date: Jun 17, 2013

Hi,

 

Please create a ticket on our store and provide us joomla admin access.
We will fix this asap.

Posted : Jul 31, 2018
Posted By: George Bara
Total Posts: 1293
Joined Date: Jun 17, 2013

Hi,

Please notice that the last release is compatible with Joomla 3.8 and above due to the new modern routing mechanism. 

Posted : Jul 31, 2018

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