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Posted By: Dakota09
Total Posts: 3
Joined Date: Oct 9, 2016

Hello, I just spent the last 4-5 days trying to find out what the heck was happening.  Here is timeline:


- Updated SP Page Builder to latest version
- Updated Helix3 to latest version
- Updated Joomla to 3.8.0
- Updated JBusinessDirectory to 4.8.4


I did a full backup prior to all the above.


What I discovered as I was updating a business listing, when I hit save SOMETIMES I would get a 500 error, and if I refreshed the page it took me to the dashboard for JBusinessDirectory.  I would look at the business listing and none of the updates applied.


I tried reinstalling from the backup to Joomla 3.7.5, but to no avail.  I then went through all troubleshooting checking plugins, logs etc.


Long story short, I finally narrowed it down to if I added the Instagram link in the business listing, it errored.  Even if the link was there before any updates, it still threw a 500 error.


So for now I removed all the Instagram links on the listings, and everything is fine.


Any idea's on why the Instagram link would do this?


Thanks!

Posted : Sep 27, 2017
Posted By: Mike Barr
Total Posts: 303
Joined Date: Jun 25, 2013

Hi, 


Please open a ticket with our store and send us your Joomla login, we'll have a look asap. 

Posted : Sep 27, 2017

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