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Viewing Topic "Cannot subscribe to multiple packages"

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Posted By: pehck
Total Posts: 1
Joined Date: Jul 30, 2011

I use this component on my Joomla 1.7 site and created few subscription packages as follow:

Subject #1 Subscription, Group: Subject #1, Access: Subject #1 Category
Subject #2 Subscription, Group: Subject #2, Access: Subject #2 Category
Subject #3 Subscription, Group: Subject #3, Access: Subject #3 Category
Subject #4 Subscription, Group: Subject #4, Access: Subject #4 Category
etc...

When I test it with Paypal Sandbox, the first subscription (for e.g. Subject #1) by a new user went through successfully and the user is assign to Group #1. But, if the same user later decide to subscribe to another subject (for e.g. Subject #2), the user will be assign to Group #2 successfully but Group #1 will become uncheck.

Although I have multiple packages, there is no way for user to subscribe to multiple packages. Only the last subscription will be active. All previous subscriptions will be reset (Group uncheck) even the subscription period has not expired yet.

Can you look into this issues. The component did not take full advantage of Joomla 1.7 multiple access group.

I've not tested what happen when the subscription expire. But I guess it will have similar problem too. For example, user blocked/deleted when subscription #1 expire but subscription #2 still active.

Posted : Jul 30, 2011
Posted By: admin
Total Posts: 223
Joined Date: Apr 5, 2011

Hi ,

We will look into this issue and get back to you as soon as possible. 

CMSJunkie Team,
Toronto, CA

 

Posted : Aug 17, 2011
Posted By: Mika Hawkins
Total Posts: 5
Joined Date: Oct 26, 2020

Had any luck with the subscription problem?

Posted : Oct 26, 2020

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