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Viewing Topic "Claim business activation email"

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Posted By: PATRICK HOSIER
Total Posts: 4
Joined Date: Nov 5, 2020

I have registration set to allow on backend of joomla. Tested my email settings and are working. Is their a setting I'm missing when a user is claiming a business?

Posted : Nov 5, 2020
Posted By: Robert Bal
Total Posts: 150
Joined Date: Jul 31, 2018

Hi Patrick,

This called Claim Request Email and you can find under Email templates..  is this one Enabled?

 

/Robert

 

Posted : Nov 5, 2020
Posted By: PATRICK HOSIER
Total Posts: 4
Joined Date: Nov 5, 2020

Hi Robert,

It shows it enabled. When test to claim business I don't receive activision email. When I test Joomla email setting I do receive the email. Thank you for your help.  

Posted : Nov 5, 2020
Posted By: Robert Bal
Total Posts: 150
Joined Date: Jul 31, 2018

Are other email templates working?

Posted : Nov 6, 2020
Posted By: PATRICK HOSIER
Total Posts: 4
Joined Date: Nov 5, 2020

I just check contact business and that is not working also. It gives me message "business has been successfully contacted" On email templates I have them enabled(green) Is there a main tab that needs to enabled for emails? Thank you for your help.

Posted : Nov 6, 2020
Posted By: PATRICK HOSIER
Total Posts: 4
Joined Date: Nov 5, 2020

I do receive messages in the J-BusinessDirectory dashboard area.

Posted : Nov 6, 2020

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Viewing Topic "Claim business activation email"


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