What is the process when a subscription is upgraded.
If I have a subsplan for 5 days and a user chooses it twice, will his subs period be for 10 days ?
Will the system automatically exclude him in 10 days time ?
these are my settings for this test subscription ::
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Subscription price: (This amount will be billed now, or as soon as any trial periods are over)
Length of billing cycle
Continue to bill the subscriber for this amount on a recurring basis?
No
Would you like to stop the recurring payments after a certain number?
Yes
If yes, how many? --
Would you like to reattempt if payment fails for the subscription?
No
Hi Neil,
Upgrading a subscription will change the terms of the upgraded subscription to whatever you have set in the upgrading plan.
Subscribing to a subscription plan twice will not cummulate the number of days. Each subscription will be handeld separately.
Regards,
CMSJunkie Team
So if i have one subscription that runs from today for 30 days, and on day 15 i purchase another subscription, then i have two concurrent subscriptions that will both expire on day 30 ?
please respond and tell me how this works
Hi Neil,
If the client purchases another subscription after 15 days, the subscriptions will not expire at the same time.
The second one will expire 15 days after the first one.