J-BusinessDirectory - Multiple problems

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I have problems with the business directory:

1. I can't upload any images to my categories or companies. When I browse the image on my harddrive and add it, it immediately dissapears from the 'browse' button.

2. CSV import of categories is not working. I tried to add new categories, does not work. I deleted all demo categories, tried the import: Does not work.

Please advice so I can continue development of my website.

3 replies

Hi,

 

1. The problem might be casued by a restriction on your server. We will need access to your site to check this.

2. You should use the format that is presented on user manual on chapter 3.2.1.

Hi George,

I found out the solution for my images problem. It was due to Admin tools that this function wasn't working correct. I disabled some restrictions in AT and now the upload is working corect.

About the CSV: I first did an export of the existing categories, and used this document to add new categories. Then I tried to import this same file again but nothing happens.

Hi,

 

Can you create a ticket an attach the csv file. We will check this.

 
 
 

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