Hello, I just spent the last 4-5 days trying to find out what the heck was happening. Here is timeline:
- Updated SP Page Builder to latest version
- Updated Helix3 to latest version
- Updated Joomla to 3.8.0
- Updated JBusinessDirectory to 4.8.4
I did a full backup prior to all the above.
What I discovered as I was updating a business listing, when I hit save SOMETIMES I would get a 500 error, and if I refreshed the page it took me to the dashboard for JBusinessDirectory. I would look at the business listing and none of the updates applied.
I tried reinstalling from the backup to Joomla 3.7.5, but to no avail. I then went through all troubleshooting checking plugins, logs etc.
Long story short, I finally narrowed it down to if I added the Instagram link in the business listing, it errored. Even if the link was there before any updates, it still threw a 500 error.
So for now I removed all the Instagram links on the listings, and everything is fine.
Any idea's on why the Instagram link would do this?
Thanks!
Hi,
Please open a ticket with our store and send us your Joomla login, we'll have a look asap.