J-BusinessDirectory - Webhook with stripe is not working and is costing me customers

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My webhooks with stripe is not working since the last update. My customers says that thier package has expired, when clearly they make automatic payments. I am loosing cutomers because of this. i have put in a support ticket. with no help. i have escalated the ticket. is

4 replies

check your packages and settings with every update.

 

It's working on my setup, but I had to do the same with the last update.

 

I hope that can help till support gets back to you.

On your website you have configured correctly the products on Stripe.
You need to have a 1 to 1 relation between JBD and Stripe.

Also there are some issues with the automatic notifications that are being blocked or redireted for some reasons.

I had to set a firewall rule in Cloudflare to allow the callback URL! 

If you use Cloudflare check the Security Overview tab for firewall rule blocks.

 

got it fixed

 
 
 

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