JHotelReservation Forum - PayPal don't accept the reservations charge

Hi support,

Could you help me we having problems with our reservations, PayPal can’t process the transaction because the email is wrong, is the same email and the account is working good. For that reason I have to fix in other server to check the problems before to public the site and have the same problem

Same question. I read the documentation on adding a paypal account and replicated the image but get same error as above. As this topic has been unanswered for a couple weeks, I don't expect a response, but it would be nice...

error-

We cannot process this transaction because there is a problem with the PayPal email address supplied by the seller. Please contact the seller to resolve the problem. If this payment is for an eBay listing, you can contact the seller via the "Ask Seller a Question" link on the listing page. When you have the correct email address, payment can be made at www.paypal.com.

There's a problem with the merchant's PayPal account. Please try again later.

Hi Wheat, 

Please make sure you set your PayPal Email field properly. In your payment processor you should have paypal_email as a field. 
We didn't aswer this as a ticket was created for the same issue. 

Let us know how it goes. 

Hi! I want to say that the paypal (standard) field has to be set to    paypal_email     and as value put your paypal address.

Please CMSJunkie team, update the pdf help file where you have the instructions for this. Its wrong, as it has an image that shows as the paypal field Paypal Merchant Email.... it should be removed as it gets confusing.

Thank you.

Hi Ariel, 

Thank you for your feedback. We're in the process of updating our documentation.