JHotelReservation Forum - Problem Reordering, deleting and uploading images for rooms and hotel.

Support Forum

 
 

 
Hi all forum members,

I've another Big problem, I can't reorder, upload and delete images, in room, in hotel and even the hotel logo. When I browse for the file after 30 seconds the file disappear in the file field, also if I browse the file and, after choosing it, I save the page / hotel / room, I can't see image, there isn't an "upload" button.
 
...After that, I also saw I wasn't able to delete and reorder image, so I deleted them from the server (I deleted images from /www.grandhotelmaratea.it/new_site/media/com_jhotelreservation/pictures/hotel folders, deleting also folder 10/11 etc... in them) but images were still showen in room and hotel dectails admin page, so I entered DB via PhpMyAdmin and deleted hotel and room image records manually, so the pictures weren't shown anymore, 
 
but now I'm not able to upload images, so, should be something wrong with my server settings or component isn't totally compatible with my server, sincerly I don't know, 
 
please help if you can, credentials are the same as I send to the support before, so you've only to enter and see the upload image problem,
tnks in advance,
 
Maurizio.
 
4 replies

Hi Maurizio, 

 

We'll have a look and get back to you asap. 

Maurizio, 

We had a look and your server restricts access to a resource www.grandhotelmaratea.it/new_site/administrator/components/com_jhotelreservation/helpers/upload.php

You should talk to your hosting to resolve this. 

 

hmm, my hosting is a Shared Server Hosting,


is there a way to bypass server restrictions directly by your component, or can I manually upload and edit images? :)

Hi Maurizio, 

This restriction can be solved by your hosting only. If we could we would have taken care of this. 

 
 
 

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